Privacy Policy

1. Information we collect

Depending on how you use HUUZL, we may process account details such as your name and email address, profile and group information, group invitations and choices, search details, preferences, itinerary information, device and technical information, and information you submit to Ask HUUZL.

2. How we use your information

We use information to provide and secure HUUZL, create and manage accounts and groups, return relevant places and events, calculate group matches, create itineraries, provide support, improve reliability and functionality, and comply with legal obligations.

3. Location data

HUUZL can use a town, city, postcode, venue, hotel or device location that you choose to provide to find relevant results within a selected area. Device location is used only when you grant the relevant permission. You can decline location permission and enter a location manually where that option is available.

4. Ask HUUZL and AI features

When you use Ask HUUZL, your query and relevant planning context may be processed by AI and supporting service providers so that HUUZL can generate recommendations and planning assistance. Avoid entering confidential or highly sensitive personal information. AI output may be incomplete or inaccurate and should be checked where accuracy matters.

5. Third-party services

HUUZL uses third-party infrastructure and data providers to operate the service and may display information or links from external venue, event, mapping, booking or activity providers. When you follow an external link or use a third-party service, that provider's own privacy terms apply.

6. Cookies, local storage and analytics

The web version of HUUZL may use browser storage and similar technologies that are necessary for sign-in, session continuity, preferences and app functionality. If optional analytics or other non-essential technologies are introduced, HUUZL will provide any consent controls required by applicable law.

7. Security

We use reasonable technical and organisational measures designed to protect information. No online service can guarantee absolute security, so you should also protect your account credentials and devices.

8. Retention and deletion

Information is retained only for as long as reasonably necessary for the purposes described here, including security, support and legal obligations. You can request account deletion from the Profile area of HUUZL or contact support.

9. Your rights

Depending on applicable law, you may have rights to access, correct, erase, restrict or object to processing of your personal information, and rights relating to data portability. You may also have the right to complain to the relevant data-protection authority.

10. Age

HUUZL is intended for people aged 18 or over. We do not knowingly offer accounts to children.

11. Mailing list sign-ups

If you sign up for HUUZL updates, we process your email address, the time and wording/version of your consent, and whether your address has been confirmed or unsubscribed. We use this information only to send HUUZL launch news, new features and occasional updates after you confirm your email address. Before confirmation, we send only the verification message you requested. You can withdraw consent at any time using the unsubscribe link in our emails. An unsubscribe link is also included in the verification email. You can request deletion of your email address and consent record through the deletion link in that email or by contacting [email protected].

Unconfirmed sign-ups are deleted after 30 days. For active subscriptions, we keep the email address and consent record until you unsubscribe or ask us to delete it. We retain the email address, consent record and unsubscribe date so we can honour your choice and document when consent was withdrawn; you can request deletion at any time. Supabase provides database infrastructure for signup records, and Resend processes verification and email delivery on our behalf. We use temporary, hashed technical identifiers to limit abuse; these are removed within 24 hours.

12. Contact

For privacy questions, data-rights requests or account-deletion requests, email [email protected] or write to:

HUUZL
4th Floor, Silverstream House
45 Fitzroy Street
Fitzrovia
London
W1T 6EB GB